These principles can be translated into concrete actions by promoting usage of ICT based products, networks, services and applications in order to create measurable impact on societal development. This requires the establishment of an enabling environment to allow the participation of all stakeholders in triggering creativity and attracting investment at all levels of the information society.

1. Mainstreaming information and communication technology into development: the MDGs can be achieved more quickly by harnessing the full potential of information and communication technologies. The principal action areas include:
   • ICT enhanced learning (including e-learning);
   • E-Health;
   • E-Government;
   • E-business;
   • ICTs for disaster recovery;
   • Other sectors (agriculture, population, natural environment, weather etc.).
2. Promoting cultural and linguistic diversity, local content and media development: cultural diversity is a prerequisite for sustainable development. Local content in a variety of languages disseminated through the media is indispensable in achieving sustainable development.
   • Promoting cultural and linguistic diversity in the use of ICTs throughout the world.
   • Encouraging, promoting and maintaining cultural and linguistic diversity over communications networks, in particular, the Internet.
   • Ensuring the creation, diffusion and preservation of substantive material in various languages presently in use.
   • Preserving cultural heritage.
   • Developing capacity for creative quality content.
   • Ensuring the development of substantive content in communication networks relevant to local needs and user requirements.
   • Ensuring the preservation and use of traditional and indigenous knowledge.
   • Promoting exchange of local content for better understanding.
   • Promoting innovative integration of different media for delivery of information services, including interactive mode.
   • Working with the media to popularise the use of ICT.
3. Building human capacity: it is important to develop comprehensive and forward-looking capacity building strategies, which would enable people to acquire the skills necessary to benefit from the potential of the information society.
   • Strengthening human, institutional and organizational capacity through human resources management and development.
   • Enabling more people to benefit from ICTs, through education, training and institutional capacity building.
   • Promoting both formal and non-formal ICTs skills development programmes.
   • Building capacity for training of specialists in ICTs.
   • Creating local ICT training centres in co-operation with all stakeholders.
   • Developing capacity for research and development of ICTs including products and services.
   • Creating and strengthening electronic networks to enable scientists to share knowledge more widely.
   • Launching wide popularisation campaigns on the benefits of ICTs for sustainable development.
   • Organising leader awareness programmes.
4. Fostering digital opportunities by extending access, connectivity and developing infrastructure: advances in ICTs provide unique opportunities to use the multiplier effect to enhance access and participation of all communities and social groups for improving their quality of life.
   • Serving all communities and social groups.
   • A global program with the objective of providing sustainable connectivity to every village and community and to extend access to ICTs, with particular emphasis on the least developed countries and small island developing states.
   • Creating community information and communication centres, particularly in rural, remote and isolated geographical areas.
   • Ensuring equitable access to information and communication services for all, especially women and young people.
   • Addressing the special needs of the disabled, the elderly, indigenous people and migrants by promoting the development of technologies, applications, and content suited to their needs.
   • Affordable and accessible terminal equipment for end-users is an essential part of building the information society.
   • Enabling small and medium-sized enterprises and local business to use ICTs.
   • Providing access to ICTS for all (universal service/access).
   • Promoting the availability, affordability and accessibility of ICTs, especially among underserved communities.
   • Reducing the average cost of access to information and communication services-especially in developing countries, countries with economies in transition, small islands developing states and least developed countries-so that they become more affordable.
   • Developing next-generation ICT networks.
   • Developing programs to describe and quantify the extent of the digital divide and keep it under regular assessment, including community connectivity indicators.
   • Researching and publishing a "World ICT Development Report".
5. Enabling environment: there is a need to create a transparent, competitive and trustworthy environment to maximise the economic and social benefits of the information and communication technology.
   • Formulating and implementing effective strategies for the expansion and development of ICTs at the national and international levels.
   • Adopting policies and strategies for attracting investment in infrastructure and extending service to all at affordable cost, in particular in underserved areas.
   • Adopting policies and strategies for promoting fair and effective competition in the provision of ICT products and services.
   • Promoting effective participation by developing countries in international ICT decision-making forums and create opportunities for the exchange of experience.
   • Broadening participation of all stakeholders in the governance of information society.
   • Developing, at the international and regional level, a predictable, stable and transparent legal and regulatory framework for the development of the information society.
   • Developing policies and strategies that promote and facilitate open and competitive markets for e-commerce.
   • Enhancing human resource capabilities and capacity of regulatory agencies, especially in developing and least developed countries, with respect to domestic regulation and international market access commitments
   • Promoting initiatives meant to ensure a balance between Intellectual Property Rights and the needs of the users of information.
6. There is a need to build confidence and security in the use of ICTs if these are to be for wider used and with greater reliability.
   • Protecting data privacy and consumer interests.
   • Creating trust in cyberspace transactions and building confidence in e-commerce.
   • Reinforcing international co-operation to fight against cyber-crime.
   • Developing appropriate global and regional technical standards to foster the deployment and use of ICTs.
   • Improving the quality and maintaining the interconnectivity and interoperability of global and regional networks.
   • Tackle the issues arising from the convergence between ICT and broadcasting.
7. Building partnership and mobilising resources for the information society: Establishing new and innovative multi-stakeholder public-private partnerships, prioritising and mainstreaming information and communication technologies (ICTs) in Official Development Assistance (ODA), National and Regional Poverty Reduction Strategy Plans (PRSP), and enhancing co-ordination of multilateral and bilateral initiatives.
   • Bringing together relevant actors from government, civil society and private sector to build partnerships in planning and implementing ICT related projects and activities.
   • Encouraging and supporting the research and academic communities to develop innovative tools and methods for ICTs and development.
   • Creating new forms of partnerships enable all stakeholders to actively and responsibly contribute in decision-making processes in planning and implementation of ICT related activities, based on the assumption of specific responsibilities in relation to the deployment and use of ICT.
   • Converting the current economic difficulties facing the ICT sector into opportunities through forward-looking co-operative initiatives in social uses.
   • Creating a benchmarking framework for information society initiatives and progress.
8. Building confidence and security in the use of ICTs
   • Setting up appropriate mechanisms aimed at raising awareness of the importance of information and communication network security and of the resources available to the international community on this subject.
   • Consideration of existing and potential threats in the sphere of information and communication network security, including the presence of computer pirates and viruses on the Internet, as well as methods and means of repelling them.
   • Improving the exchange of technical information and international co-operation in information and communication network security.
   • Reinforcing efforts aimed at:
     1. Assessing information security, including harmful interference with, or misuse of, information and telecommunication systems and information resources;
     2. Establishing methods and organisations of emergency security incident response, sharing information and technologies on incident response;
     3. Considering the elaboration in the long term, of an international convention on information and communication network security.
9. Protecting fundamental freedoms: the unprecedented development of the ICTs requires further action to strengthen respect for human rights and fundamental freedoms in particular the right to freedom of opinion and expression.
   • Implementing legal provision for access to information and uphold public right to access to information.
   • Developing at the national level legal framework on freedom of expression.
   • Applying information communication rights in cyberspace;
   • Extending international declarations concerning freedom of expression to the Internet.
   • Promoting independent and pluralistic media.